Gruber Power | Testimonials
Our sustained growth and continuous influx of customers is a testimonial that we walk the talk, deliver, and exceed expectations. We welcome your feedback. It helps us continuously improve.
Our customers are saying:
"Gruber Power helped us resolve a problem over a weekend which knocked down a critical security function. Their willingness and expertise made the impact minimal....."
"It is rare to see vendors execute a project with the precision the Gruber team manifested during our battery upgrades. My hat is off to your employees and the solid management team nurturing these levels of excellence......."
"I just wanted to let you know how satisfied I am with Gruber Power. You have saved us thousands each year in reduced maintenance costs. You make my job easier. I am a highly satisfied customer."
"Alan Shaeffer has provided us the means for bringing our project in on time. Your team deserves much praise...."
"Thank you for a job well done. The Liebert UPS arrived damaged, no fault of yours. Although your people could have easily passed the buck, your Project Manager coordinated the repairs seamlessly bringing our project in ahead of schedule....."
"How do you guys keep everything I need in stock?"
"Your online store is awesome...."
"....our IT infrastructure is an essential element of our ability to produce quality product. Gruber Power has been an indespensible partner in assuring our success."
"When we go down, thousands of customers light up our switchboards. Last nights temporary outage was quickly resolved by your Field Engineer Les, who worked magic as usual"
"....Gruber Power is always there when we need you...."
"When our UPS went down yesterday, we searched for a service provider. Your company was the only one that was able to connect us immediately to a knowledgeable technical resource on the first call, provide a patient and detailed re-start procedure which brought us back online within 20 minutes."
"Few vendors are as flexible as your Service Department regarding after hours service and "midnight PM's...."
"From design to implementation, your project management team handled the inevitable problems skillfully and efficiently. I will be recommending you to our California based IT operations...."
"We have been using Gruber Power for over a decade. They maintain hundreds of UPS's and always resolve our problems...."
"I found the staff very friendly, helpful and knowledgeable. They did not hover and did not press me for decisions, but were handy and helpful when I wanted them. Overall, an excellent UPS and a wonderful buying experience."
"The units are up and running. Thanks much. We had thunderstorms this week end and all was well."
"Thanks for sending Chad Out to look at the generator. It looks like it may have been some drained batteries. He showed me the charger, I thought it was automatic? All is working at this point. Thanks for you help and quick response."
"The Liebert STS worked like a dream during dry run testing last night....thank Greg for us and a job well done..."
"...and we appreciate the quick response....the 750 KVA UPS's are impressive, and functioning like a dream..."
"Thank you for processing the order and expediting the shipping. Your customer service response is outstanding. The members of our Smart Cities Group at the MIT Media Lab are working on a number of battery powered mobile robotic and vehicle projects.
I will make sure to recommend Gruber Power Services to my colleagues for their future mobile power needs.
Raul-David V. Poblano
"Your website is without a doubt the nicest in the Power Conditioning Industry.
Keep up the good work!
"As always, whenever your Field Engineers are onsite, they demonstrate a level of professionalism and pride reserved only for companies that place high value on customer service.
Thank you for taking good care of our account.
"Re; 80 KVA UPS and Data Center construction project:
The cut happened smoothly tonight, and all systems are back online.
Thank you to everyone from UTI that worked on this and to our electrical specialists from Gruber Power Services for making this a success!
"I just wanted to thank your group for a job well done.
I especially would like to thank Wayne, Rick, Henry, Tony. These guys were very professional in every step of the way. These were all great guys to work with. They were very courteous and very professional.
It was a very satisfying feeling to know the job was in the right hands.
Liz I thank you for the coordination of putting this all together and making it happen.
Again thank you all for a job WELL DONE.
I just wanted to send a follow up email about Rick and the team that completed our UPS and electrical installation of the new 80Kva unit. I have to tell you that the installation is one of the cleanest things I've seen done in 10 years being an IT manager, and I really felt like I never had to worry about a thing the last couple of months (other than the City and their "not so efficient" inspectors).
Every other time I've had something like this done with other vendors; I've always had to micro-manage them and keep them on track. But with the Gruber guys, I would just come in to work, and to my pleasant surprise I'd see another significant portion of work done, totally, cleanly.
Additionally, they were respectful and friendly and I got several comments from people not only in our IT Department, but the folks in Accounting as well (who sit next to the server room) about how good the guys were.
Message to one of our Field Engineers -
I want to extend my personal thanks for the sense of urgency in the way you quickly addressed and diagnosed the problems we encountered with our UPS system last week.
I know it was a hurried time for you, your family & your customer both needed you! And you came through for both.
I am very grateful for the conscientious & professional behavior I am told you displayed by staging on-site to ensure we were able to sustain the UPS until power was restored.
The staff cannot speak much higher of you. Many thanks.
Unfortunately, we are able to display only a small portion of a huge list of satisfied customer testimonials. Researching this section was enlightening for us convincing us we could never make enough room for all the satisfied customers that have chosen to share their ongoing praise.