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Gruber Power | APC Symmetra UPS Service Plans

The APC Single Phase Symmetra is a scalable mid-size UPS that based on sales history and installed base, has become the most popular single phase, mid-sized, UPS in the USA today. Its popularity stems from a user friendly design platform encouraging self-maintenance and simple upgrade paths including "hot-swappable" batteries and power module upgrades in 4 KVA increments.

Despite these design leanings towards self-maintenance, like any UPS, these units still require periodic service from qualified factory trained resources. The cost of these units makes a full service plan out of reach for some users, so we have designed a wide range of options:

APC Single Phase Symmetra UPS - Service Plans
    Free
Maint Plan
Preventive
Maint Plan
Parts Only
Maint Plan
Full Service
Maint Plan
Full Service
Plus Batteries
Remote
Monitoring
Auto-Notify
Free Parts    
One PM Per Year    
Free Labor      
Free Batteries        
    FREE $595/Yr $795/Yr $1295/Yr $1495/Yr

 

Free Maintenance Plan
We will send you a FREE APC Comm card to install in your Symmetra UPS. Once you install the card, and connect the card to your network, email us the IP address and we will remotely monitor the performance of your UPS and notify you of any service issues BEFORE any downtime occurs. In addition, we will track your battery replacement needs with our Auto-Notify ™ tracking system....all for FREE!

Preventive Maintenance Plan
We will track your preventive maintenance schedule based on your selected PM frequency, and for a flat rate charge, provide periodic preventive maintenance on your UPS. This plan includes free battery aging tracking and notification.

Parts Only Maintenance Plan
For the self-maintenance users, we will provide all replacement parts (excluding batteries) during the contracted period at no charge. This plan includes free battery aging tracking and notification, and free remote monitoring services.

Full Service Maintenance Plan
Under this plan, if your UPS fails, we will provide tech support and or dispatch a Field Engineer onsite for remedial maintenance. If the repair outage is protracted, we will ship out and install a replacement UPS. This plan includes free battery aging tracking and notification, and free remote monitoring services.

Full Service Maintenance Plan - PLUS Battery Coverage
Under this full battery coverage two year maintenance plan, if your UPS fails, we will provide tech support and or dispatch a Field Engineer onsite for remedial maintenance. If the repair outage is protracted, we will ship out and install a replacement UPS. This plan includes free battery aging tracking and notification, and free remote monitoring services. In addition, we will track your battery replacement needs and send you a fresh SYBATT replacement battery packs every two years from date of last replacement.