When choosing a company to provide you with the best possible service for your power equipment, there are many factors that should be considered in making the best decision. The following are points we feel are critical in deciding which company can best serve your needs:
Coverage
- Gruber Power Services has trained Field Engineers on staff locally to provide you with the quickest response possible in case of outages. In addition,
our Service Alliance Partners allow us to offer service
response wherever you are on the globe.
Escalation Procedures
- Gruber Power Services understands that occasions may arise where factory support may be necessary to solve unusual or design problems with your UPS. Gruber Power Services maintains reciprocal subcontracting agreements with several manufacturers to insure you receive the highest quality service available.
Qualified Field Engineers
- Gruber Power Services
maintains an employee base of qualified Field Engineers who
go through rigorous in-house and factory training when
possible prior to joining the field force. This pool
of experience and expertise provides you with the most professional
and timely service possible.
Company Stability
- Gruber Power Services is a subsidiary of
the combined Gruber companies which are involved in
construction, manufacturing, internet services, and power
conditioning sales and service. With hundreds of employees to meet any and all power and communications needs, our buying power and financial stability insures that we can meet any obligations necessary to get the job done correctly.
Ability to Provide Spare Parts
- Gruber Power Services stocks spare parts for
the UPS's we service. In addition, our large UPS
refurbishment activity provides access to legacy parts
which we not only supply to other independent maintenance
organizations, but the UPS manufacturers as well. |
