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Employment Opening - Service Manager

Position
Managing Depot Service Operations Apply Page
Requisition # SM-43457 Print
Job Title Service Manager Send Page
Comp Plan Salaried Bookmark
Location Phoenix
HR Contact Ailine Norrell  -  nor@gruber.com

Reports operationally to: Director of Service Operations
Reports professionally to: CEO


We are looking for a Service Manager for our internal Depot Service group.  Responsibilities include managing a technical and operations staff, and designing, implementing and coordinating process improvements including a paperless conversion.

The Service Manager is responsible for coordinating and supervising the overall delivery of quality service by inhouse Technicians, and service associates.  Their primary task is to ensure that workers, equipment, and materials are used properly to maximize productivity and that all safety requirements are met.  Key responsibilities include making sure the Power Conditioning Equipment in for service is serviced in accordance with quality standards, scheduling or performing repairs and maintenance, conducting employee performance reviews and coaching and counseling as needed, and coordinating new staff training.

This position is responsible for supervising a team of inhouse technicians, who provide ongoing maintenance and repair of contracted and non-contracted three phase high-voltage UPS power and power distribution equipment.  This role also requires collaboration with manufacturers or service partners to increase efficiency, production quality, and volume.  The right candidate will possess an engineering and management background; be familiar with a variety of the field's concepts, practices, and procedures; rely on experience and judgment to plan and accomplish goals.  Additional responsibilities include staffing, training, scheduling, inventory control, and test equipment maintenance.

Gruber Power Services provides and services power protection equipment ranging from small PC type UPS units to large data center units rated up to 750kVA in a single unit configuration.  
A twenty year veteran in this market, we have outlived even most UPS manufacturers, and are continuing to prosper based an obsession  to provide the finest customer service available.

As the largest and most experienced independent critical power equipment sales and maintenance organization in the USA, our growth has been consistent with numerous promotional opportunities when combined with a promote from within policy, creates career growth for our employees.
 
Gruber Power Services maintains a performance driven compensation structure with ample growth opportunities for individuals meeting and exceeding goals.

Excellent personal communications skills, teamwork and a strong customer focus will be essential. You will also need leadership, good documentation/communication skills and computer literacy is essential.

This hourly position includes:

  • Paid Vacations
  • Paid Holidays
  • Paid Sick Days
  • Co-Pay Medical/Dental
  • 401K Plan

Gruber Power Services has been in business for 23 years and has been recognized 4 times in the "Top 50 Arizona fastest growing hi tech businesses".

We look forward to hearing from you, please send or e-mail us your resume:

Gruber Power Services
21439 N. 2nd Ave.
Phoenix , AZ 85027
Attn: Bruce VanAllen

Voice: 602.863.2655
Fax: 602.879.7341
Toll Free: 800.658.5883